Customer Ratings & Reviews

They are very respectful and responsive and get the work done

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

Small price for peace of mind! Good way to protect your electronic purchases.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Excellent service! I fully recommend their service! I'm very happy!

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

Best Buy do back up on their warranties are very good

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

The Geek Squad was very helpful and assisted me with all my questions.

I haven't use them on this television but on another one and they was great.

This Tv is great. Nice to view our photos Plus can watch Amazon and Netflix