Customer Ratings & Reviews

Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

geek squad are really helpful and friendly good at what they do

Geek squad was worth it for this product. I made a wide decision to purchase it.

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

Replacing 18 month old TV that went irreversibly to black screen.

They where hands on took their time to make sure that I where satisfied with my decision

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

This feature adds a little extra peace of mind. I would definitely recommend.

This is a must for any Oled Tv and will give you peace of mind for your investment!

This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.