Customer Ratings & Reviews

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

so far there good they there when u need help will walk you though trying fix it

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

Love, love my geek squad protection. Great help when I need it. Recommend it to anyone.

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Very good and had no problem loved the items I receive

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

Great deal for a great price. Easy access to assistance and great response

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Great response time and support, a no brainer for any tech purchases

Not sure what to say about protecting except I am happy best buy offers it

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

I hope i never have to use this but it is a nice feature to have. Figure it was better to have it in case. Replacing a new TV can get expensive

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.