Customer Ratings & Reviews

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Good offer got this as pack with TCL tv, it was very good.

Bought a protection plan and so far great customer service

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

As per manual, sounds likes reliable and easy in case anything goes wrong. First time buying this and bought for both vizio tv

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

Best customer services، easy , efficient, worth it ,100%

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

The warranty is a good option but the product could have been better

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.