Customer Ratings & Reviews

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

Always trust the geek squad! They are lifesavers!!

I've been a long term subscriber to geek squad so this was a no-brainer

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

I have not use the insurance and hopefully I want have to use it

The Geek squad team was very willing to help when our television stopped working.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

Love it’s so good to see the people that love it and appreciate how they are doing things

Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

I have used the warranty and the replacement was quick and easy.

I love the fact they offer alot of different services!

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

The staff were very friendly and very knowledgeable and werent pushy for sales.