Customer Ratings & Reviews

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

Haven’t had the opportunity to use it yet but I’m sure they are reliable

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

I always get the extra insurance on used items. Totally worth it if things go wrong.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

Always Worth Having a protection plan on electronics items.

Simple advice from a geek squad representative helped me complete the set up on my own.