Customer Ratings & Reviews

Simple advice from a geek squad representative helped me complete the set up on my own.

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Came in on time and two people dropped off the tv. Very nice.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

Don’t know if this is good or not, haven’t needed to use it much

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

Television works fine and I am satisfied with the performance.

I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Geek Squad never used but heard a lot of good just hope I never need to use the service.

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.