Customer Ratings & Reviews

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

good to know if something goes wrong with my product I can get help

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

Worth getting if you can. I have used this service and their techs are great.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

I wont buy anything from best buy with out this great service

Display and sound is wonderfull Can be buy it everyone

The warranty is a great savior, it is just like having insurance on your appliances

These guys were friendly, knowledgeable, and respectful

Thanks Best Buy for having insurance programs, becasue some electronics fail.

It's a peace of mind, you don't regret to buying it.

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step