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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 30,818 reviews
  • Rated 5 out of 5 stars

    Best TV Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service around! Fast service and knowledgeable group of people made my experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5years geek squad for lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get max warranty on big purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive tv, thought it was a good investment...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s geek squad. Good to have!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad five year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

    I would recommend this to a friend