Customer Ratings & Reviews

Highly recommend for new appliances covers all vital parts

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

I have purchased warranty in the past which has worked well for me

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!

I hope to not need it for my TV but they have been very helpful in the past.

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

Thank you very much! Stay on the top line. Appreciate it! Shalom!

Geek Squad has always been responsive and helpful when needed. Highly recommend covering all technology.

If you don’t protect your purchase don’t cry later it’s insurance

I always recommend protecting your equipment. It’s an investment.

I like that, good service around the clock snd eith people with good experience snd customer focus

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

I have not needed to use Geek Squad but it is nice to have peace of mind knowing if anything happens they have your back.

The exprienece with geek squad was very good they were prompt and listened to my query and provide the solution

They have great service they are very well prepare for there job.

Good customer service and care team. On time delivery.

Five year protection is really good for what it is Best Buy have some great protection deals