Customer Ratings & Reviews

Great service but schedule takes too long.. hire people!

My third Geek Squad Protection Plan and I always purchase when buying large ticket items. Peace of mind in knowing that I can count on Geek Squad for issues and repairs.

You never know when you’re gonna need a repair. Peace of mind.

This is a good protection plan to have and worth it with any tv

Help me even though I didn’t have an appointment was very fast

Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

I always get these because if you don't the device will break and cost a fortune to get repaired

The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.

A warranty is piece of mind if it messes up it will be fixed if it’s an expensive electronic buying a warranty will keep you from having to buy another tv if it goes out

Easy to install and set up. Great graphics and great size.

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

I will always purchase the protection plan from Best Buy. I had a past TV which had an issue and Best Buy honored the plan. I got a new replacement TV. It was easy and they walked me through every step. Very satisfied!!

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

I bought the 2 year protection, I don't think I'll need it though! Good to have

You can't not have a plan and this is a really long one to last through the years. Comes with the systems hardware malfunctioning on its own, but at 5 years, it's a necessary purchased for well cared for, and pricey, purchases.

Great customer support from Best Buy. Anything wrong they will come to me

The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone