Customer Ratings & Reviews

I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.

they held up to there end of the bargain. well worth the money spent. get it for any major purchase. great piece of mind.

What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

I must have you never know when something is going to break a malfunctionMust have, electronics do break

instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

I Love My Product, i Definitely Recommend this product

I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

I purchase as a gift for my daughter after her tv broke while i was visiting

Sales personnel were great even loaded in my truck

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

Guys were great very informative and fast turn around

No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

After working for Best Buy I definitely understand the purpose of Geek Squad Protection . So it was definitely a no brainer to add it on to my tv purchase .

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

My first T.v. messed up a week before the warranty went out. They brought me s new tv. Bigger than the one I had. So I renewed my warranty and will always this it.

Always protest your purchases with a warranty it’s best to cover in the event of something happening

Great picturealso grat for games price is great love it