Customer Ratings & Reviews

The tv would not pick up off air channels. Exchange for another tv.

I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

All Best buy geek squad protection plans are a good buy. The logistics can be messed up sometimes but they get the job done and the repairman are awesome.

I like the service plan, never forget about this plan

The agents fix my computer problems and I haven't had any problems since.

Definitely get the protection plan if you're doing big spending! An extra $130 to prevent yourself from having to spend another $1500 again goes a looongg way. Protect your investments, your money is important

great back up if you having problem with what you buy always a good ideal

In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

I get the 5 year Geek Squad service on any expensive thing I buy, as LG OLED (2 of them) and other tvs and items bought.

[Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

Sure, it a little expensive for TVs, but on the fifth year, I had to use it, and they were able to get me into a new best in class OLED Sony!!

The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue

It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

Geek Squad is the best option to protect you electronics they replace it or give you your money back to buy others things or the same product

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!