Customer Ratings & Reviews

Geek squad is great especially for people who need.

Was a Christmas gift for the daughter She loved it.

I always purchase the the protection package. They stand behind the product they sell

Can't really provide an opinion yet, as we have yet to use the warranty. Obviously, the product has to break in order to evaluate the extended warranty service. But hopefully the warranted product will never have to be serviced under the warranty period.

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

5 Year Great Price, you always feel that you have no worries for five years.

Love Best Buy’s extended warranty program. Always worth the purchase

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

When it comes to geeks, these guys are the geekiest geek on geekers

Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

Geek squad was efficient and neat when installing my tv’s

Always gotta be sure to get yourself some protection

Feel a great sense of security knowing I have the added protection from anything happening

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

This protection is great for 2 years will recommend this to any of my friends

Glad to have bought this coverage and service with the tv

It is a stress relief to know that the TV is covered for 5 years.