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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 30,789 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can come back within a timeframe after purchasing your product to purchase a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan I have ever had. I have needed help many times and they were very helpful every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited to see how the protection plan goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection when you are not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. That's a plus. But I am happy to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have good tech service at your call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I dont have to use this Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this service but I bought it just in case my daughter has problems with her computer I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I just don’t like having to make an appointment. Especially when your in the area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know there's a plan to get with new products that if anything happens you are backed up. Cracked screen or just stops working I am glad I purchased this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Self Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I rarely use these warranty products but what if I had to? Better to buy the service contract than not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made this team has always been there when I needed them to help me get back up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a situation when they are needed. This is a great insurance policy that keeps me relaxed knowing its available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase plan for my next gen gaming tv. 5 years for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max warranty a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always want to protect your electronics! BUT remember... you can only add the extended warranty at the time of purchase! Definitely worth the extra up front cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent quality, excelent picture, best price ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad on my TV won’t go out and if it does it will be fixed right away I’m very thankful to have this

    I would recommend this to a friend