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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,786 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have on your side after a purchase of electronics or TV. A must buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven't actually needed to use it but I'm glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a valuable protection plan. They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had geek squad give a gift card to replace my four year Samsung that died. Worth the money, won’t buy anything without geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my sound bar in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They have taken care of any issue. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended warranty recommended the r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty recommended the replace it if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a definite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally get the warranty thanks to me having warranty on my previous tv I was able to get my money back and get a new tv thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast customer service and fast returns and exchanges when product has not been up to specifications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. We didn't get them to mount the TV just wanted extra warranty on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind . I always purchase the warranty’s for all my electronics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my new Samsung tv. It’s worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety measure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I feel it’s worth it. Especially because these 75” are pretty easy to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have the security that we will receive help in the event of a misshap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plans offered. different options to choose from with no issues so far on protection plans previously bought at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the Geek Squad, because the products are good whenever I purchase from bestbuy.

    I would recommend this to a friend