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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 30,793 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 2 year protection plan. For $20 a year they will come out to my house if anything happens. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have used the service in the past and they seem to deliver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good technicians and they always there for you if you have any trouble with your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best thing to get on on devices here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it, but I'm glad to have it in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gook squad is real good with my products. They have fixed all the problems I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and good to have for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I bought a new tv and its great knowing I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing you have the piece of mind with you if something quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for our tv so happy with my purchase today

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There is always a catchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I have used the service for this. I got turned down for a little technicality when one of my products got damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan on every item I buy definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and did all the connections. Very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every warranty bought with best buy has been honored and resolved well. Will keep buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at times been disappointed by Geek Squad insurance but at others I've been very glad I had it. I almost always buy it and live in hope that I'll either not need it or that it will be helpful if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fair price….easy to contact and great follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TGreat service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and ensured that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv for real never going back to smaller tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for on the road travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our 17 foot travel trailer and we love it.

    I would recommend this to a friend