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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 30,811 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable an necessary peace of mind electronics are expensive to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that i paid for this 2yr warranty,never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 is okay, but 5 year better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend their service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy I got this it gave more peace of mind that I have it available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be covered and fell comfortable with your devices protected go ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HVA service take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it home easy out of the box and all that was to assemble was the feet on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective insurance for your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the return process with this company. When need to return is fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need a replacement or help with setup but I appreciate the option

    I would recommend this to a friend