Customer Ratings & Reviews

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

For approx. $20, you are fully covered just in case there are problems with the Geek Squad......

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Haven’t needed it yet on this item, but have used them before and there number one!!!

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

It's help to know where i can get my flat screen tv fix in the future

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.