Customer Ratings & Reviews

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

TV failed in 11th month. Good backup decision. Buy

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

Have not needed to use this for the purchase of a LG 55inch nano cell TV but the peice of mind is worth it.

Feels nice to have geek squad protection! Would recommend!

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

I love the peace of mind geek squad protection gives me !

A very careful delivery, it arrived in perfect condition.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

Geek squad has been great when we've had issues in the past.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

I Always Recommend Geek Squad protection plan!!!!!!

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

Didn't need to use service warranty, but thought price was fair.