Customer Ratings & Reviews

Buy the Geek Squad 5-year warranty for your electronic purchases. Unfortunately I needed support and guidance for filing a claim for warranty. BB and the GS helped me through the claim flawlessly. Definitely worth the price for the warranty!

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Looks amazing. Sounds amazing. The speakers on the TV are better than my soundbar. Bright enough to see clearly when my drapes are open in a sunlit room. Looks great playing on my PS5 too. Nothing more I could ask for...except maybe seeing a little extra info in the menu. Specifically, I would like to see the frame rate numbers. I cannot find that in the menu.

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

We took out insurance because it was reasonably priced.

Definitely worth it for the five years that I purchased it for just in case something does go wrong

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

Great for the price. Last t.v I bought did not last to long.

Have not used for current tv but I have used in the past and it worked out to my favor. They came checked the tv and recommended it be replaced. I had one a week later and have always purchased tvs from Best Buy ever since

This 5 year warranty is overall good due to having the best of best fix our electronics.

Got this for my TV and i have no doubt I have nothing to worry about.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win