Customer Ratings & Reviews

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Haven't needed Geek Squad assistance but have heard good things about their service.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

The geek squad has helped me several times and I like the service.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

I do no like the price and you are better off get square trade from Costco or any other warranty service. However, their service is convenient so it is up to you if the price is worth it

it works like it says it does and is vary nice would buy again

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

I hope I never have to use it, but am glad I have it. Gives me comfort

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.