Customer Ratings & Reviews

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

Haven't needed to use geek squad at this time. Maybe in the future

Great Service! Delivered on Time! Met my Expectations!

It's great having the confidence of knowing my purchase is protected

Awesome awesome and awesome!!! Yesssssssssssssssss

Didn’t use this much but its helpful if you can get it

If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

Still working like the day we purchased it 11/29/2018. Great TV!!

Perfect size .... perfect sound...... picture is very nice and clear

Purchased an open box in excellent condition in original packaging

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

Great warranty and added protection for an appliance or electronic.

The Geek Squad did an excellent job installing my 7O inch TV.

The Geek Squad 5 Year Protection Plan provides me with an extra level of coverage and peace of mind when purchasing electronics from Best Buy. The protection plan covers a range of issues that can arise with your device, including hardware failures, accidental damage, and power surges. One of the biggest benefits of the Geek Squad 5 Year Protection Plan is its comprehensive coverage. The plan covers warranties that may not be covered by the manufacturer's warranty, including accidental damage. Geek Squad will either repair or replace your device, depending on the type and extent of the damage incurred. Additionally, the Geek Squad 5 Year Protection Plan offers free delivery, setup, and servicing in-store or at your home, adding more convenience for the customers. This means that you can easily get help in case you have any issues with your device or appliance within the 5-year timeframe. The Geek Squad 5 Year Protection Plan does come at an additional cost that varies depending on the item, but in case something goes wrong with your device, you can save money on repair or replacement services. Ultimately, adding a Geek Squad 5 Year Protection Plan can be a good investment for purchasers like myself who want to ensure that their product will remain in top condition throughout many years of use.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

Customer service is so welcoming i actually felt safe

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Very professional installers. Definitely recommend

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad