Customer Ratings & Reviews

i gave this product 4 stars because 1 if you have mutiple tvs you need seaprate remotes 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

Great Service!!! Definitely worth getting, team was very helpful

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

Love this great to know that you are protected without the extra cost

Hopefully won't have to use it, but I'm happy I covered the purchase.

We always take out the extra protection. Only had to use it once, and very easy process

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

Piece of mind, worth the money. Just wish it covered everything

Its a warranty i dont think they need a review on a warranty

I definitely bought the geek squad 5 year protection

This was a great buy. It works great. They always finds a way to satisfy the customer.

You should have it, especially you purchase OLED TV.

Love Best Buy’s extended warranty program. Always worth the purchase

Geeeeeek squaaaad did not use but could be useful for most people

Great plan and they cover the services that they state provide

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

This for us is a no brainer. If your making a big investment the piece of mind geek squad gives you is nice. I bought this exact same tv a couple of years ago with no protection true story and after a couple of months the screen broke. That tv is at the town dump. Anything can happen and no it wasn’t the kids. Life happens. Even after the year a line can come down one side then the other and your out of luck. Then you’ll be wishing you got that protection. So take my inexperience as a reviewer and just get that much needed protection. Hope I helped.

When it comes to geeks, these guys are the geekiest geek on geekers

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.