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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30155 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 30,155 reviews
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large curved and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice size for a small desk. Curve adds some nice angles to the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan incase the unthinkable happens to an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service, very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and black spots are impeccable! The best tv I've owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific to add security if something breaks down and hoping it never needs to be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me just as I needed, was able to replace my TV with a newer version when the backlights blew out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t wish to say nothing about this…………………………,…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pura Calidad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and an Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty always worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAW purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this protection on my 77 inch tv it is a great warranty to have. Their plan through Geek Squad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can have enough extended warranty for electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **THE PROTECTION PLAN IS A SCAM**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its an ok size for my room not too small and great price for Black Friday

    I would recommend this to a friend