Customer Ratings & Reviews

Always good to have protection behind your back. Easy to pay and apply protection.

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

They delivered my SAMSUNG TV to the third floor and as planned.

Sure it may cost a little extra, but you get extra time on your warranty... No brainer

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

Respectful young men from the Geeks delivered and installed the TV smoothly.

The warranty plans are good from Best Buy. I had to send off a tv and they couldn’t find a problem with it. Shipped it back to the store and when I picked it up it was doing the same thing. The manager went ahead and gave me store credit for the TV. I love Best Buy’s customer service.

I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

Best protection for any electronic devices , good prices for coverage

Works amazing definitely will be recommend! Also service was amazing!

Great tv love the quality and the features that the tv provides

So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.