Customer Ratings & Reviews

The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

That was the easiest transaction I’ve ever had to do!! Thanks!

I'm hoping that years down the road I will look back and say this was a well decided upon option that I never had to use. I like what all coverage this Geek Squad Protection offers beyond the manufactures warrantee. It wasn't a pressure sell item presented to me, but something I was interested in purchasing before ever making my TV puchase. As mentioned, I hope never to have to take Best Buy up on it, but it's pure peace of mind if I have to.

Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

I mounted both stands to my tv. It was smoothly done with the proper tool

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Great service never had an issue with geek squad always on point

Great covetage. It makes you feel safe and you are protecting.

Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

Excellent product good quality and professional service

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

The extra protection is work it, the unexpected can always happen..

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

They are always available to help, with any questions you have.

Service as described. Allow for returns and fixes to damage

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

Excellent Service. Told me everything I needed to know

Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

knowledgable. covers burn-in for oleds. what else do you need