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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30246 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 30,246 reviews
  • Rated 5 out of 5 stars

    Peace of mind made easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad to every person that asks if they should add it on. Technology can have issues, it happens, geek squad provides peace of mind and is always fast, informative, and easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend using this with purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan out there.. get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $360 for a $2000 tv. If you can buy an expensive tv or electronic, you can buy the warranty. Go and look around at cheaper services. None compare to what geek squad covers and will fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty from Geek Squad for TV purchase. No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind on your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the the best warranty on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection plan is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad resolved my issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken Greek Squad protection plan for my 43inch samsung tv. Everything went smooth and easy with protection plan when i hd issues with my TV and exchanged with new tv which is working great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great coverage specifically for dead and burned pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of choice, a need for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Buy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!

    I would recommend this to a friend