Customer Ratings & Reviews

The Tv was changed when i returned it cos itwas damaged

So worth the added investment I am replacing a 65" TV that was previously covered by an extended warranty,I normally never buy them but luckily I did. The TV picture started to fail and after 4 years it was still covered under the extended warranty although I admit the process took time they reimbursed me for the original full purchase price.

The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

I am down for the Geek Squad. I did not hesitate to join the team. I love there name and have been motivated to purchase protection every time I see there brand.

Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

Never not get it. got it many times cause its a must have

Best buy protection is worth it especially if accidental damage from handling is part of the plan. I had that plan on my Microsoft surface pro 3 and had the unfortunent event of damaging the screen beyond repair, I had renewed the plan twice and I was so happy I did because I was able to get my surface replaced and now I have the pro 6. I will continue to get protection from now on!

I've had no issues with my Sony 4K TV I purchased this warranty for but I know and heard that Best Buy does have great quality customer service if something goes wrong with your purchase and it can be easily returned and exchanged for the same product or similar product.

Geek squad did a great job in installing my wall mount and TV. I will always use them.

I bought this because I don't want to be sitting around looking at nothing. If the tv goes out I think the geek squad will come to my rescue and that's a whole lot better than sitting and looking at nothing.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

It's a peace of mind. I purchased for 5 year plan.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

Technology has become so sophisticated that it isn't easy to set up a new smart tv. There are so many options that I was not sure how they would affect my tv viewing preferences. Joshua from the Geek Squad walked us through every option and explained what each meant. We now feel confident that we are taking advantage of all options to get the best tv viewing experience we can. Thank you Geek Squad for making this possible!

Very Impressive!; quality highly recommend to anyone, well please.

Love the geek squad professional and knowledgeable