Customer Ratings & Reviews

Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks

One of the main reasons that I feel comfortable shopping at Best Buy is because of the Geek Squad, and the Warranty that they offer on certain products that you purchase. They have always gone above and beyond to refund, repair, replace, in order to take care of their customers.

When purchasing the Hisense U8G wanted to make sure I get from Best Buy warranty no other protection plan even comes close to giving you money back when tv can not be fixed. Remember don’t use warranty 1st year. The manufacturer needs to help. 2nd year and on is when you use

The extended warranty has now helped me 3 times get brand new televisions when they weren't able to be repaired.. I won't buy any "investment" without it. Plain and simple..if they can't fix it you get back every penny you paid for it ,for a new one

My Samsung 65 Q80T screen failed in less than 6 months. I called Geek Squad and when the replacement part was unavailable then gave me full credit towards purchase and installation of a replacement TV. The replacement make my purchase of Geek Squad protection well worth the purchase cost.

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

It’s all just a big gamble isn’t it. Unless you have had first hand experience with other LG televisions. My LG television just died a little before its 5th anniversary. Maybe the television was on way more than normal during the 2 years of Covid. Anyway, decided it might be wise to have the Geek Squad on my side for this purchase.

Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Awesome service by the geek squad. Great to have because you never know when you will need it.

best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

Absolute garbage OS. Won’t connect using Ethernet using a 1Gbps fiber connection. Won’t stay connected on Wi-Fi 6 mesh. Can’t login using TV or app. Won’t update apps because they’re not installed but they’re also installed by default? Can’t add tv as a device because my email is already registered to the device? Replacing with Sony. $4.5k piece of garbage.

Great customer service by the geek squad personnel

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

The warranty covers everything for 5 years! seems like a no brainer.

I added the 5- year service warranty to my Samsung purchase just to be sure! But I’m thinking I might not have needed it with this product as everyone I speak with that owns products from Samsung are happy even years later! But I trust Best Buy and their guaranteed service! Great investment!

Always got to get the protection plan. You never know when you’ll need it