Customer Ratings & Reviews

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

Professionalism at its best and arrived earlier than expected.

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it

Great tv, our kids love gaming on this tv, sound quality is also good.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

Highly recommend getting a warranty something happens to your product it’s protected!

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

it’s too good Picture quality good or functional very fast

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way