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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 30,326 reviews
  • Rated 5 out of 5 stars

    Something to look forward to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but will definitely enjoy if i ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced my TV but didn’t help me mount it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go out without protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can you go wrong with extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My tv's protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the additional coverage offered at a reasonable price to me in store when I purchased my vizio television. I highly recommend the additional coverage to ensure your tv is protected against product defect or failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have a good warranty/service program on your electronics. I highly recommend any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the insurance and hopefully I want have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV calibration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service worth the investment thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally worth the money its an amazing investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced 2 yr Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

    I would recommend this to a friend