Customer Ratings & Reviews

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Geek service has always been great purchase for my products

Purchased this just in case I might need it I usually don’t purchase extended warranties

It is a stress relief to know that the TV is covered for 5 years.

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

Looks amazing. Sounds amazing. The speakers on the TV are better than my soundbar. Bright enough to see clearly when my drapes are open in a sunlit room. Looks great playing on my PS5 too. Nothing more I could ask for...except maybe seeing a little extra info in the menu. Specifically, I would like to see the frame rate numbers. I cannot find that in the menu.

I am so amazingly grateful that I got the Best Buy protection Service plan cuz after 4 years and 8 months my LG CX TV started showing pixaware and I figured that I would have to replace it. And I forgot that I had the Best Buy protection plan. So I called Best Buy and they said no problem we shall replace it! I was in shock and also extremely grateful for that! Thank you Best Buy.

5 Year Great Price, you always feel that you have no worries for five years.

The Geek Squad team was amazing! They arrived right on time, mounted my TV securely, set up all the devices, and even helped me optimize the picture settings. Everything was done quickly and professionally. They explained the setup clearly and made sure I was completely satisfied before leaving. Highly recommend their service!

my tv is broken. I got right through to someone and got an appointment. very easy and I didnt have to do much. hope the repair or replace is this seamless.

they know their stuff!!!! helped to get a virus out of my laptop

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

The price of the extended was worth it. Always love the warranty

the agent took charge of my case and said confidently this is what we need to do that will be best for me. I loved that, I didn't have to think or debate . it was very much appreciated

I always purchase the the protection package. They stand behind the product they sell

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.