Customer Ratings & Reviews

Love having the added security of an extended warranty

geek squad protection plan is 2nd to NONE.. the best plan offered by anyone

Worth every penny for peace of mind at a good price

I’ve had some issues with the computer before and geek squad got me together

Just a wonderful add on to any major purchase. Especially TVs around toddlers

Swapped out a bad tv with a new one and delivered promptly!

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

Better to buy this protection plan to avoid unnecessary bills

Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

Geek squad protection is absolutely worth the price.

Extremely recommend this service and Best Buy is amazing at helping you through the process

They are awesome I haven’t needed them for this tv but have used them many times in the oast

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

I was able to exchange the TV due to some minor defects and it was done very quickly.

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.

Haven’t had to use it (knock on wood) and hope it isn’t needed for the life of the TV. Nice to know it’s in place if needed.

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

absolutely worth it for the peace of mind when it comes to those big purchases.