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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30450 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 30,450 reviews
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 8 TV is a new replacement for a defective Samsung TV. Best Buy conducted good business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’d I need them it’s nice to know so have this service. Glad it was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra protection on high end items. Just gives you more peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate them for this product seeing as how I haven’t really utilize the geek squad service for this purchase. However I have had dealings with the geek squad with other purchases so I rated them a 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I bought a new tv and its great knowing I can get help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard geek squad plan i always buy with big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! picture and sound are both great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad around is great for the piece-of-mind when it comes to electronics. They are great to work with and can troubleshoot pretty much all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Customer service is great. Easy transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best thing to get on on devices here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the service provided by the Geek Squad. They are quick and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the only reliable warranty service i know of

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a little loose, had to tighten around the swivels with Allen wrench (which comes in kit) to make it more stable. Its the hand swivel for the tilt on the TV itself that could be better. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection because I bought as a gift. Older couple who knows nothing about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. They are available almost every time I need them! their service is great!

    I would recommend this to a friend