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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30478 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 30,478 reviews
  • Rated 5 out of 5 stars

    Great service at affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties area great feom best buy. Not too expensive warranties and the service is fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the money It Is Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money It Is Great Value!!!For the money It Is Great Value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every one need 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan is needed with expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we found that the expensive electronics an extended plan it needed ...1 service call that is after warranty expires will prove this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy expensive items I always make sure to buy Geek Squad Protection it has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was very easy and nice to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never given me any problems. The extended warranty is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always impresses. They are very knowledgeable and helpful with any issues with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection is the way to go. Gives you a warranty for products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect add-on for Big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect add on to your purchase. You should always secure your big purchase with GS Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when buying a new tv, nice to know I’m covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Caught Unprepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad warranty! I used it for A TV purchased for my father, so I can relax and let him explore his TV channels!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad . They are very resourceful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been very helpful when installing new items or problems with older ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a tv or any expensive electronic I highly recommend you purchase the warranty.

    I would recommend this to a friend