Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 30,483 reviews
  • Rated 5 out of 5 stars

    Protection perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say don’t buy protection plans, I believe different and most times it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thing since slice bread

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant buy a high end item from them with getting the protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when buying any type of electronic equipment. I always buy extended warrantys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for "Open Box" specials

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this item is not having to use it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG 86" tv Model:86UR7800PU ASKU:6553099

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 86" tv Model:86UR7800PU ASKU:6553099 The picture is ok, the sound is fair, the remote is awful. Geek squad did a great job getting my broken tv replaced. I picked the wrong replacement. Hate the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad warranty with an electronic. Name brands aren’t what they used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. It will give you peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Get it. It will give peace of mind. Just in case anything ever goes wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far No Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will attempt to update as needed after the manufacturer's TV warranty lapses. Be aware that Geek does not take affect until it does. I had an issue with an outlet purchased TCL TV and the Geek's basically told me take a hike. I did, to the TCL customer service and TCL warranty service was Great. So, I still have to wait 5 months to see the Geek service is any where near as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier finally a top of the line item in a smaller size!! Well done Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always added this additional coverage on all of the products we've purchased from Best Buy. They have always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Geek squad has always done an excellent product in support and fixing issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap insurance for a budget tv purchase. Getting 5 years use on a sub $200 tv will be plenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and hope I don’t need to but it’s a piece of mind knowing it’s there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My items were delivered on-time and super easy to install. Felt great having their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they was on time and accurate. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to buy an expensive TV, make sure you get the insurance for it. TVs aren't always reliable to last long. It pays off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the protection plan Just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warrsnty in the business but s but expensive still worth it on large purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for certain items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used until now but have heard abut them with good references

    I would recommend this to a friend