Customer Ratings & Reviews

Everything was done. Doors got dented during delivery of refrigerator and it was replaced within a week.

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

3 year or more is gear protection for your purchase and is always a must to include.

everytime i purchase an appliance with best buy, i always buy the warranty. it always comes in handy. price is right.

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

I recommend purchasing some type of protection plan especially for higher priced items! You want to protect your investment for those just in case moments

What can you say , geek squad is and always easy and they are willing to help.

Haven't needed to use this, but bought it just in case... A little pricey, but I think it'll be worth it if I have to use it.

I HOPE TO NEVER HAVE TO USE IBUT I GUESS IF I HAD TO IT'S THERE

excellent and simple layout with a fair price and quick delivery

so far haven't needed to use the Geek Squad for my new fridge, but love having the peace of mind if I do.

I always purchase this warranty with all my purchases from Best Buy you never know when your going to need it

This pays for itself if you only have 1 visit. 1 service call and it pays for itself.

I called in a service call due to one door being hung lower than the other. Tech came and adjusted the doors but now it clicks due to the tension. He said its one or the other.

Good Products, Has good Warrantee information of what is covered and what is not covered.

I purchased this with my refrigerator to be on the safe side. I have had to use my geek squad protection before on televisions and it definitely saved me a ton of money.

The Geek Squad Protection is reasonably priced and I would recommend it.

when investing in an appliance, it is always smart to purchase the warranty. price is affordable for what it's worth.