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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,599 reviews
  • Rated 5 out of 5 stars

    Heard great things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use my geek squad protection on anything yet but from what I hear it’s amazing and well worth it in the unfortunate event you need to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice,very capable, but hard to get access to white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig was repaired in a timely Manner, and product was replaced after it was declared a "lemon". However, we could not get the g. Squad to render the white glove service on the new frig. because they had already performed it on the original frig. Since we are in our 70's, setting up the family hub is way above our expertise. This oversight may very well be because they don't deal with lemons very often.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy and fast

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend the product no problem what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan. If we have any problems Best Buy is there to help make fixes or exchanges easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the service and have never used it. So I’m not sure about how useful the Geek Squad really is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price good deal!!! Work perfect I like it!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended definitely. This service has the best review from me as can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a good experience with Geek Squad. Peace of mind is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by my side when i need the peace of mind of buying what I love. Only best buy and love the geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is takeover the Manufacture warranty from delivery date it's not additional to manufacture warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price of appliances and to repair them I think its a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last year we have been issue free. This fridge has a ton of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get this... Murphy's law if you don't get you will need it if you do get it you will never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad coverage on a refrigerator. The ice maker went out three times and they let us pick out a new refrigerator for the same price we paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed for the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had before extended warrant from Best Buy and I was very pleased with their services I wish they have 5 years instead of 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are well worth the cost. We’ve used them with other products and I always make sure I get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needed just in case after buying this very expensive fridge. You never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service can be very valuable if you are not technically minded. For example, I had a screen issue with my iPhone and a small adjustment screw corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment for a worry free mind at ease feeling.

    I would recommend this to a friend