Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4599 reviews
(4,599 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great protection!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use my refrigerator protection but I a very happy to have you never know how we can need it!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tammy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up my FRIDGE quickly! Love the local best buy..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Invest in your purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with the purchase of multiple items. If you spend a lot of money on products, you should also want to have the best insurance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad my item is protected by Geek Squad. I’d rather pay for insurance than a replacement.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to have a extra warranty.. We get the extra warranty with all major purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appliance protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extra protection because I do think thinks can happen. They don’t make anything like they once did.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great feature to add...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value and excellent Service as usual from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does Awesome work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does an awesome job. Easy to use, good work, they go the extra mile.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never hurts to get the warranty since Best Buy's customer service is off the charts when it comes to repairing or replacing their products.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank God for GeekSquad protection, I had to call them out at least three times and the were there
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price, highly recommend! Best Buy always has the best deals!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Outsourced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the warranty yet, but hopefully if I do, everything will be taken care of!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new freezer. I always have warranty on my purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt about having this service. I don't like to take risks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always takes care of you when you have the protection for your merchandise.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know there is a protection program. Never know with a fridge these days.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adding that little extra to the cost to know that the product will be protected and I can be "worry free" about it is worth that little bit extra!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORRY FREE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM WORRY-FREE SHOULD MY FREEZER BREAKDOWN OR MALFUNCTION KNOWING THAT I HAVE THE GEEK SQUAD PROTECTION
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
