Customer Ratings & Reviews

Easy to use and gives us certainty of coverage in case something goes wrong.

They were on time to the house and mounted my television without any issues

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

We have used it often and have had very good service. Also gives discounts on new purchases for delivery.

Haven’t needed to use this yet but am glad that i have the opportunity if i B need to

To know that my expensive frig is covered by a long-term warranty provides the sense of security I need, in case something goes wrong.

Always purchase the extended warrenty. It gives you peace of mind for 5 years

Geek squad is the best absolutely love using them for expensive purchases

Peace of mind is priceless. Spend the extra money and make sure you’re covered if anything happens.

Haven’t used for this product but have always has good luck with the geek squad!

hope I don't need it but glad I have it. Of something Beatles y, I know they'll fix it

Peace of mind is priceless. 3 year protection plan was a MANDATORY purchase.

Makes me feel comfortable knowing that I have someone to call if I run across any issues

Haven't had to use it yet. But it does appear to be a good deal.

This is a wonderful fridge.my hubby hook up the water dispenser inside and the ice maker I love it

When the manufacturer does not stand behind the product, you will be very grateful for the quality service you have with Geek Squad Protection.

Always a must buy I protect all my perches with geek squad protection I always highly recommended

Getting replacement was easy. Will continue to add the service.

Glad I got this plan. Much thanks to my sales rep for the recommendation

Came out right away to address concern, and resolved issue