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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,599 reviews
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use their support various times and found it to be very useful. Their technicians are professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Washer and dryer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy to have Geek Squad Service to cover the extended warranty for our product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This store has everything I need. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the extended warranty for my appliance Everyone here does their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great. They do exactly what needs to be gone to fix any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wouldn't be without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to use my warranty after just over a year after purchasing a refrigerator. I would have been out $1500.00 dollars without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the agent that he installed my fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have. We have needed this from other stores and not offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years!!! You will need it for such an investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money but horrible claim process method!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I had this and that saved me to cover my new refrigerator cost when my new LG model went to irreparable condition within 2yrs. This plan helps a lot to have peaceful mind but getting to the customer care and process will take it forever. I might has in total wasted almost 2 days in my life trying to get hold of someone and to process our claims!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair warranty price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance for worry free future expenses at a reasonable fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it it will protect you from issues I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth adding the protection just in case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way refrigerators seem to not last long these days (as expensive as they have become), this extended warranty is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get the geek squad warranty, best less hassle free warranty ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it. Glad I decided to get it. Would get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used The Geek Squad for many years. The Squad is efficient and gets repairs down quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pease of mind with extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty to provide peace of mind for this sophisticated refrigerator, and the cost to extend to 5 years was very competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to call them yet for any problems with the new refrigertator. But have used the for other things and they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these products have a history of failure and they’re expensive have used them in the past. Best Buy stands behind them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a fridge and received some of the best customer service ever, all of my questions were answered and I was very happy!

    I would recommend this to a friend