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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,603 reviews
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as a backup, haven't had to use it as of yet. Seems like a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service but provides a peace of mind to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that I ever did to add geek squad give peace of mid great discount And support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what I wanted and Best Buy was able to deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service. Great that Best Buy offers 5 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooking up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and hooked up the tv and explained the controls were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they came out a few times. I would say they qere knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called because my brand new refrigerator was making a lot of noise and they did not know what to do. The installation was fine and they were knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a little extra to get Geek Squad Protection. It’s worth the additional coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreAt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the Best Buy team. They have been so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the Best Buy team. They have been so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get protection if you have kids or you think it can get damage!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind review! We appreciate you reaching out and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Great Warranty Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranty Protection may cost more than Square One but offers the best and most comprehensive value in a warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why they are selling this protection if the appliances have warranty already I think it's a waste but just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I said always get the warranty on big Items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fridge quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the guarantee has not been used. I hope when needed that can solve my problem quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Happy with my purchase. I'm also glad they offer a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson explained everything well. Just knowing if I have a problem it will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily I haven’t had to use yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased TV a few years ago and no problems yet..great pictures and I get all kinds channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great value and techs are helpful and professional

    I would recommend this to a friend