Customer Ratings & Reviews

Bought my refrigerator open box and add the warranty. After 2 years I had a problem with the water filter, I call, 1 or 2 days after the show up after 1hour done. They replace the part with 0zero cust and my refrigerator is up and running like a charm:)

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break

I always get this protection on my big ticket items! It’s a must and I do know the Few times ( hasn’t been many) that they never give you any hassles about fixing or replacing. It’s a great deal!!

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

I just got a 3-year protection for my LG refrigerator, and will renew it before it's expiration. If something goes wrong, I am confident that Geek Squad will be easy to contact with for any questions or help that I need.

It’s always good to get an extended warranty. With the purchase of my new upright freezer during COVID it was a no brainer. Not only am I good for 5 years if something goes but the warranty covers spoil food too (up to a certain amount).

Always great to have competent people handling your precious gear. And GEEK SQUAD always delivers on care and quality.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

The geek squad took care of all my needs without hesitation very happy to have the experience with them

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

I have had great luck with Geek Squad any issues I have had they always resolved. I was skeptical as usually you get screwed on warranty buys however I would buy this one every time

Team provided excellent service installing and removing the old appliance

Geek Squad is Always prompt with helping out when in need!!

Glad l bought the Geek extra warranty. Peace of mind when l need it.

always a good thing to have an extra warranty. i have that,plus they repair at my home or replace it.

So fa i haven't used it but it's a good comfort that i have it... it's gives me a piece of mind....

We love the four types of ice! There is also plenty of space even though it’s a counter-depth fridge.

I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.