Customer Ratings & Reviews

Excellent freezer firmy family. I like the controls being on the outside. Set up was easy since the delivery guys unboxed it and took the boxe with them. All i had to do was add the handle and plug it .

I purchased geek squad for protecting my new purchase

I could not function without Geek Squad support. I have had their service for years and call on their help fairly often. Their ability to remote in and fix whatever is happening is priceless. Rarely have to take computer to store for service.

The people have been very helpful when calling for assistance. The hold time can be a little long if you get transferred and some of the questions are repetitive, but overall it is a good value.

This is a great purchase, it saves you money when you buy extended warranty plans, get your freebies as far as things being removed from the house that they would normally charge you for and all the tech support you would ever need. It is a must buy!

Soon after my freezer was delivered and turned on one of the shelves shattered. I called the Geek Squad and they they arranged for a replacement to be sent out a couple days later. Everyone was so nice and I am happy with my purchase.

This Fridge is great for our 8 member family . Everything has a place without looking so cluttered . It’s spacious and easy to clean .

I always buy the protection plan. I have learned now though that you generally need to call the manufacturer the first year since Best Buy cannot help you if there is still a manufacturer’s warranty.

Very nice for the price, bigger than expected, had a great delivery and order experience!

I always buy the warranty, because it doesn't cost us a dime if the unit fails. Our Best Buy store, always is willing to send someone out asap to get something fixed or replaced the first time around. We've been with Best Buy since they opened their first store in WI. That's over 30 years so far.

Seamless and a good deal. Can’t go wrong with the Geek Guys.

We purchased a protection plan. We do that every time we purchase an appliance because this is going to a rental house. If the tenant has a problem, they can call the Geek Squad and get it taken care of.

If you want peace of mind this product is the one. I don't have to worry about broken or failures parts.

Haven't had to use the geek squad for my new fridge but happy to know I have a five yr protection plan.

It is an extended warranty. It is great if you need it but a waste of money if nothing goes wrong. The gamble is your to decide

Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

Always good to get warranty. Protects against defects which usually appear in the first 2 years

I always trust Geek Squad to provide the best service.

Easy to setup a Service Request in case something breaks down.