Customer Ratings & Reviews

Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

I am a huge fan of purchasing extended warranties with the Geek Squad for all of my electronic and appliance purchases. I have rarely had to use the warranties, but having the sound of mind is worth the small fee for the added coverage. I'm a big fan of Geek Squad coverage!

We purchased this additional coverage so believe it will cover whatever repairs we need , if any!

Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

Great service, I recommend it 100%. beautiful and very functional

Excellent services always promt. Very couteous and very friendly.

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win. The only draw back it is a 3 year plan for refrigerators

Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

Always purchase the plan. Smart move and piece of mind is priceless

The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

We have not had to use it and feel the Geek Squad will provide excellent service if needed.

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price