Customer Ratings & Reviews

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

The delivery guys unpacked it and hooked it up. Very professional

Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

Reliable and friendly. A some people Love the fact they have this warranty

I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

I was happy to purchase this item for my son and it's served it's purpose thus far !

We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

Have not used the service as of now and hope not to have to

The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

Haven’t used yet, but the confidence in knowing any issues will be resolved makes it worth it.

We like that we could get extend coverage for the appliance and it will give piece of mind !

They are trustworthy people ..they are very professional when we speak about handling all products issues

I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.

The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

Haven't needed to use it at the moment, and I hope I dont need too..hopefully I don't need too

We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!