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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4598 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,598 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the fridge and installed. Unfortunately, there was a small dent in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this extended warranty protection when I purchased my LG Refrigerator. Reasonably Priced at Best Buy. Haven't had to use it but it's good to have if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea - haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad found problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to purchase Geek Squad Protection with professional assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the expense of the refrigerator and the fact that it was a built in unit I felt it was prudent to purchase Best Buy's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is peace piece of mind, have used it before on a previous purchase and I was completely satisfied. The agents that work on the Geek Squad are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my freezer safely and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys safely delivered my freezer and put in the designated space and set it up to make sure everything worked perfectly. Great job. No dents, no bumps, no broken parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan that I purchase is a reasonable price and they come once a year to check it ,besides if you need to make an appointment for a repair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the time will not come to use this but it was priced at a fair price. I like that the team from the store will answer service calls instead of a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the extended geek squad warranty is a good value. I hope I don’t have to use it but I’m happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but am so happy i bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a no brainer. Freezer was $50 off, 5 year warranty $70, so it was like i got a 5 year warranty for only $20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime there is an issue it’s always good to have purchased a warranty. I haven’t needed it but I’m glad I purchased it. Anything man made can brake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items came just as i thought and we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, it is worth getting protected had issues in the pass and they don’t make it complicated but easy and fast to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed software into our laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been attentive to our needs when it came to electronics. They were very professional and explained everything to us in regards to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this just in case anything goes wrong. When they have come out in the past, they have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on in took only minutes to hook up with no problems.

    I would recommend this to a friend