Customer Ratings & Reviews

Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

We love the fridge so a 5 yr. Warranty was a must for us due to our heavy use.

Geek Squad Protection Provides Expert Level Protection to your Product.

the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

It works perfectly. Thanks Best Buy for be trusted and tested

The crew delivered, mounted and made sure I was connected to my devices.

I got 3 years protection for my refrigerator which I used once already and they completely exchanged the refrigerator.

Due to space limitations, we purchased a Samsung refrigerator that had multiple negative reviews on a variety of websites. However, it was the best option for the size. We know we will have problems with it and in these cases, a Best Buy warranty is a must.

Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

Excellent services. Great people when you need assistance

From day one to the last day, you can count on BestBuy deliver the best service possible and at no extra cost.

Great Buy. Easy to use. Ordered online and picked up in store was easy.

Do not have to worry about transporting upstairs and installing any thing.

Have not had any trouble with the refrigerator.Not used

It will come in handy for my freezer! I think BB should have a bundle price for all the household gadgets we purchase instead of buying every time we purchase something new!

When i read what was offered in the Geek Squad service I was happy to spend the money for peace of mind!

Good price foe bumper to bumper warranty for three years. Let's hope I don't have to test them.