Customer Ratings & Reviews

Easy to purchase warranty even within 60 days of buying product.

The best decision I have made since the purchase of my new home. Best Buy's 5-Year Standard Geek Squad Protection will have me feeling at ease in the years to come.

You really want to get this for your appliances like refrigerators and stoves. The ice maker (if you have one) in the fridge is generally the first thing to give you problems

Have not had to use the service.. hopefully never have too. Product is good

i like the fact i purchased the extra3 year protection ,Cause im the type that when i purchase big ticket i always get a lemon so at least ill be fully protected for 3 years on parts @ labor.

Hope we do not need this extra warranty service but good to have in case

I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

The Geek-squad Replacement in or service is a must have for anyone who purchases any type of electronica equipment. The professional Attention to detail goes above and beyond.

so far so good we don't have any chance to ask the service but good!

I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

Ecelent i lo e it have not had issues just defrosting

Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

We got the extended warranty on our 2 refrigerators because the ice makers always seems to go out before the refrigerator. We have learned this through years of experience. It pays for itself.

In my book, it is well worth the money for the 5yr plan.

Dont know what i would do without geek squad and their awesome help

Great deal on a great product and pick up was easy

It is great having this protection on my items! Worry no more!

Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

We have been without a correctly functioning fridge for 4 months now. No one in customer service seems to care that there is no solution in sight. One service tech has already 'repaired' the issue and a week later the same problem was back. NUMEROUS service techs have no-called/no-showed or cancelled last minute appointments with us. Today, customer service informed me they would love to reschedule the tech visit (from today, 8/5 that was a no-show), but they can't because there are no available appointment options. It is ridiculous to expect your customer to go 4+ months without a functioning fridge with NO END in sight. Do better, geek squad.